Smart access, smart comfort, smarter stays

The first impression of a stay doesn’t start at the door, it starts on the train, in the taxi or at the airport, when a guest wonders: “How do I get in? Will someone be there to meet me?”
At STAY-C, we want the answer to feel effortless: “You’re all set, just arrive when it suits you.”

We’re shaping the future of hospitality by blending operator know-how with digital solutionsdesigned into every step of the journey. Our properties are created for travellers who value freedom, flexibility and comfort, without needing to think about the technology that makes it all work. The magic happens quietly in the background, so guests can focus on their trip, not on logistics.

Imagine a typical arrival. Instead of standing in line at a reception desk, your guest walks straight to the entrance and uses an automated check-in system that sends them a secure, time-limited PIN code for their entire stay. Our smart locks  send authorised codes that only work during the right time window, no keycards to lose, no handing over keys, no late-night lock-outs. Once inside, smart thermostats have already adjusted the temperature based on occupancy and weather, keeping the room comfortable while avoiding unnecessary energy use when guests are away. Throughout the evening, discreet noise monitoring tracks sound levels (never conversations), alerting our team if limits are exceeded so we can step in early and protect the comfort of other guests and neighbours. Three different smart solutions, one integrated digital guest journey: easy arrivals, safe access, better sleep, and more sustainable stays.

Small ideas, big impact : how our tech evolves

Behind this experience is a tech team that works hand in hand with our on-site operators. From day one, they co-create solutions: operations teams bring real-world challenges from reception, housekeeping, finance and asset management, while engineers translate these into practical tools. We don’t roll out features top-down; we test them in live properties, gather feedback, refine and improve. That might mean rethinking how and when access codes are sent, or adapting noise thresholds to different building types and guest profiles.

For travellers, all of this technology translates into something very human: feeling looked after without being interrupted. They can arrive late, extend a stay, or come and go on their own schedule, knowing the space is safe, comfortable and thoughtfully managed.

For us as an operator, it means leaner operations, better data and properties that are ready for the next generation of digital-first guests.