Reservation Management

From monitoring bookings and updating prices to communicating with guests and managing last-minute changes, handling reservations takes constant attention.

We manage every booking and guest message, keeping your property occupied and performing year-round.

Reservation Management

Multi-platform presence

We strategically list your property across the most popular booking platforms to maximize occupancy and revenue.

Combined with our focus on delivering exceptional guest experiences, this approach drives higher review scores and boosts visibility in search results, ensuring your property stands out and consistently attracts bookings.

Multi-platform presence

Reservation management, what exactly does it entail?

Your property(s) are managed by award-winning accounts on the most popular booking channels (OTAs) to ensure maximum occupancy and revenue. Our team has experience of listing stays across multiple booking sites. We create listings that captivates your properties personality whilst optimising each booking site’s search parameters.

We make your property stand out with inviting, high-quality photos. Our professional photographers capture its style, design, and unique touches with composition and lighting that a smartphone can’t match. Professional photos attract more bookings and increasing your earnings

Communicating with guests takes up time, evenings, and weekends. Our guest communication experts handle all communication with your guests, from reservation to check-out and if necessary after. This is how we ensure a flawless guest experience.

We track all payments and handle refunds as necessary.

By actively responding to feedback and responding professionally to reviews, we enhance your property's reputation, increase booking opportunities and ensure a steady stream of satisfied guests.

Does the guest encounter problems during the stay? Our communication service is always ready to find a solution as soon as possible. Did you know that on average our communications service answers any question in less than 5 minutes?
01.Communication
02.Property listings
03.Guest-app
Streamlining every step of reservation management

Communication

Our platform collects and manages messages from all channels in one central location. Additionally, the platform utilizes AI to enhance communication with guests. It is designed to understand renters’ questions and provide personalized responses. This allows our staff to handle more messages in less time, ensuring shorter response times and exceptional customer satisfaction.

Streamlining every step of reservation management

Property listings

Your property is expertly managed across the most popular booking platforms to maximize occupancy and revenue. Our team creates listings that showcase your property’s unique personality while optimizing each platform’s search parameters to attract more bookings

Streamlining every step of reservation management

Guest-app

Where is the apartment located? How do I get inside? What is the Wi-Fi code? In our guest app, guests find everything they need for a quick check-in and comprehensive information about the rented unit. We also provide details on all useful amenities, activities, and nearby restaurants. The guest app is also a convenient way to interact with guests, from check-in to leaving a positive review.

We list your property on the most popular booking channels

Your property(s) are managed by award-winning accounts on the most popular booking channels (OTAs) to ensure maximum occupancy and revenue.

Interested in how STAY-C can help you optimize you revenue?

Schedule a no-obligation appointment for more information.

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